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JW Marriot Cancun

October 17, 2014
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The JW Marriott Cancun Resort and Spa is the first JW resort in the Marriott and Renaissance Offshore Resorts portfolio. This prestigious resort is focused on satisfying the seasoned traveler who is looking for comfortable surroundings, with an emphasis on personalized service.


The resort is located in the heart of Cancun’s Hotel Zone on a beautiful stretch of Mexico’s Caribbean coast. The JW Marriott Cancun Resort and Spa is adjacent to the Marriott CasaMagna Cancun Resort, connected by a pathway between their respective ballroom/convention room areas. The resort is just 2 miles (5 kms.) south of the Cancun Center, (Cancun’s convention center) and all major shopping plazas and 11 miles (16 kms.) from Cancun International Airport. Various archaeological sites and ecological parks are situated no more than 2 hours from the resort. Cancun is easily accessible from most U.S. cities. Airlines servicing Cancun include American Airlines, Continental, Delta, United, Northwest, USAir, Aeroméxico, Alaska Airlines, Frontier Airlines, Iberia and Air Europe, among others. Starting January 2007 all US visitors must have passport.


448 rooms, including 74 suites, all with a spacious private balcony and ocean view. All rooms have:

  • Twice daily maid service
  • Bathrobes and slippers,
  • Water purification system
  • Climate control air-conditioning,
  • Flat 32” LCD TV
  • Cable Channels, PPView
  • C.D. player with clock/alarm
  • 2 telephone lines with voice mail
  • Digital safe
  • Mini bar with gourmet section,
  • Scale
  • Iron and ironing board
  • Hair Dryer
  • Express check-in/check out.

All bathrooms are equipped with double sinks, separate bath & shower, vanity mirror and ample space for personal effects.

High speed wireless internet access is available in all rooms and public areas throughout the resort.



  • Rooms with king-sized beds = 209
  • Non-smoking = 171 / Smoking = 38
  • Rooms with two double beds = 165
  • Non-smoking = 135 / Smoking = 30
  • Standard Room Total = 374
  • Connecting Rooms Total = 54 (King-sized bed with 2 double beds)
  • Room dimensions: 467.48 ft.² / 43.43 mts²
  • Balcony dimensions: 85.84 ft.² / 7.98 mts²

All rooms have a private balcony with a variety of luxurious amenities





JW Suite





26 (2 with double beds)

5 (1 with double beds)

17 (including the 3 with double beds)

Spacious balcony with ocean and pool view. All suites with a king-sized bed in a large bedroom separated from the living/dining room by French doors. 3 suites come with double beds. All Suites come with sofa bed. Room dimensions: 785.45 ft. 2 / 72.97 mts 2 Balcony dimensions: 140.57 ft. 2 / 13.06 sq. mts 2
Caribbean Suite







17 ( 16 Suites are connected to rooms with double beds and 1 Suite with a King) 108.48 mts 2

Beautiful Ocean view, double balcony, bedroom with king-sized bed, living/dining room, wet bar, sofa bed. 1, 1/2 Bathroom Room dimensions: 957.06 ft. 2 / 88.91 mts 2 Balcony dimensions: 140.57 ft. 2 / 13.06 mts 2
Grand Ocean Front Suite







All connected to rooms with 2 double beds, except on the 14th floor.

Perfect for the VIP guest! Double balcony, premier ocean view, walk-in closet, living/dining room, wet bar, sofa bed. 1, 1/2 Bathroom Room dimensions: 1,344.82 ft. 2 / 124.94 mts 2 Balcony dimensions: 188.04 ft. 2 / 17.47 mts 2
Presidential Suite





Both connect to rooms with king-sized beds.

Luxury room. Bedroom with king sized bed, luxurious living/dining room, studio, office, sofa bed, a fully self-contained kitchen with separate entrance, Jacuzzi and dressing room. Spacious balcony with ocean view. Room dimensions: 2,947.40 ft. 2 / 273.82 mts 2 Balcony dimensions: 1,167.66 ft. 2 /

Note* all connecting rooms will be charged separately

Wheelchair accessible rooms:

• There are 4 ADA compliant rooms on floors 1,6,7 and 8 with adjoining rooms available • These rooms are the same size as regular rooms, except for the bathrooms, which are larger. • Bathrooms are easily accessible by wheel chair. • Toilet with handrails (the toilet is the same size as those in standard rooms). • Bathtub with handrail. • Doorway entrance measures 36 inches. • 2 peepholes in room door, standard and wheel chair height. • All restaurants and out-door areas are wheel chair accessible.

CLUB 91:

Club 91 is a “Boutique” hotel within the JW Marriott Cancun Resort and Spa. Club 91 offers a more personalized service to those guests who wish to indulge themselves during their stay at our resort. Guests at Club 91 have access to a variety of exclusive services and luxurious amenities such as: Premium Ocean view rooms, access to “Lounge Club 91”, which offers: 5 meals per day for two adults and two children under 6, International beverages, private concierge, Wireless internet access in the lounge only, 4 private balconies with premium ocean views, selection of pillows for increased comfort, “Discovery Hour”; live preparation of a Signature dish from one of our 5 restaurants. A stay at Club 91 also includes Airport transportation for 2 guests, Complimentary access to the 2nd of our Spa and the “Home away from Home” service, in which we ask our guests to e-mail their photo to us before arrival, which, in turn, is hung in their room.


The resort has 3 restaurants: Sedona Grill, the most delicious northwest restaurant with indoor/ outdoor seating overlooking the Caribbean, open for breakfast, lunch and dinner. Gustino, fine dining with Italian and seafood specialties, open for dinner; and Beach Walk, a poolside bar and restaurant with a beautiful Caribbean ocean view.

Sedona Grill

Open from 6:30 a.m. to 11:00 p.m. If the best things in the world are simple, why should a restaurant be any different? Sedona Grill is located within the JW Marriott Cancun and offers an impressive view of the sea. Our secret is to offer only the best and tastiest northwest food to be found in this city. Three meal restaurant: breakfast buffet, lunch a la carte, and a la carte dinner plus an extraordinary delicious salad. All day menu from 11:30 a.m. to 11:00 p.m. (Capacity: seats 120 inside and 80 on the terrace)

Beach walk:

Open from 8:00 a.m. to 6:00 p.m. Restaurant/Bar with poolside and beach service. Beverage Service 9:00 a.m. to 6:00 p.m. Food service 10:00 a.m. to 6:00 p.m. Towel service from 6:00 a.m. to 6:00 p.m. (Capacity: 125 on the terrace)


Open from 6:00 p.m. to 11:00 p.m. “AAA Four Diamond Award” Gustino offers the most delicious flavors from the Italian kitchens. Pastas, seafood and meat are our specialties that are combined with the luxurious appointments of the restaurant and extraordinarily elegant ambience offers an unforgettable dining experience. Gustino opens only for dinner and it is recommended that you make reservations. Dress code is formal. (Capacity: seats 100)


Each Restaurant offers a National & International bar.

Lobby bar

Open from 4:00 p.m. to 12:00 a.m. Cocktails in a casual atmosphere with live music and ocean view. Afternoon Tea Time 3:00 p.m. to 6:00 p.m. Enjoy delicious and exotic teas and exquisite Hors D’ Oeuvres listen to live music and relax with the stunning views of the Caribbean ocean.

Pool bar

Open from 9:00 a.m. to 6:00 p.m. Located on the private pool area. Enjoy cool drinks in a pleasant atmosphere and beautiful views.

Room service

24 Hour service Room service is available 24 hours a day. Enjoy a midnight snack or private meal on your balcony!

Gift shop/Deli

Open from 6:00 a.m. to 10:00 p.m. Offering an extensive variety of coffees, sandwiches, pastries, salads and ice-cream along with a diverse range of items, including: medicines, magazines, local hand-crafts, swim-suits, jewelry to name a few.


Indulge yourself at our World Class Mayan Inspired SPA Dimensions: 35,000 ft² / 3,250 mts². Hours: 6:00 a.m. to 10:00 p.m. Treatments available from 8:00 a.m. to 8:00 p.m.

Club Level (1st Level):

Complimentary for all guests staying at the JW Marriott. Semi-Olympic Indoor pool, giant Jacuzzi, State-of-the-art fitness center with ocean and lagoon views. Private Pilates and spinning lessons (to be paid by the hour). Juice Bar with special healthy menus. Two tennis courts with artificial grass/sand surfaces and one Paddle Tennis court available from 6:00 a.m. to 10:00 p.m. (to be paid by the hour) Spa Boutique with aromatic scents, candles, body treatments, jewelry and clothes. Professional beauty salon: Ask for our special Mother & Daughter services.

SPA Lounge (2nd Level):

Available for all guests experiencing a treatment. Ask for our Signature Mayan-inspired treatments. Enjoy the sauna, steam room, hot and cold Jacuzzi.

Note: Admission to the Spa is limited to adults (18 and over). Ages 16 and 17 may be accompanied by an adult. Kids may only be admitted to the beauty salon and tennis courts.


Beach/Free form pool & Diving pool:

The resort fronts 200 meters of beautiful fine, white, sandy beaches which contrast with the spectacular turquoise waters of the Caribbean Ocean. Enjoy our 3 free form pools designed to give an “endless” aspect to the pool area with 2 Jacuzzis offering a privileged ocean view and children’s pool area. The resort also has an pool which offers a more private, comfortable atmosphere and a swim up bar. We pride ourselves to be the only resort in Latin America to offer a certified PADI diving pool; 18 feet deep (6 meters), decorated with an artificial coral reef. At our resort guests can have the opportunity to learn how to scuba dive and snork el.

Marriott Kids Club:

Activities from 10:00 a.m. to 4:00 p.m. “Marriott Kids” is a program especially for kids ages 4 to 12. It offers: professional supervision, daily activities in the pool and twice a week on the beach, such as sand-castle building, kid’s aerobics, contests, arts and crafts. The price of the complete program (6 hours of fun and entertainment) daily fee includes lunch and a gift. The activities room has table games, library, and television in English and Spanish. * Pricing available at concierge. Every morning children are to be taken to the CasaMagna Marriott Cancun where the club is located. The children are then picked up at the same place at 4:00 p.m.


Tourist attractions and entertainment abound in Cancun. You can enjoy a bullfight, boat cruise, snorkeling and scuba diving on Isla Mujeres, fishing tours, visit Mayan ruins and a whole lot more. The Concierge or your travel agent can help you arrange your activities and give advice about near-by attractions. Rental cars also are available at the resort. The Greg Norman Signature Course, Playa Mujeres is 18 holes 7,218 yards, Par 72, Rating 74.5, Slope 139. Located just 30 minutes north of Cancun’s Hotel Zone.


A retail arcade is located in the resort offering maximum convenience to the guest. In addition, Cancun offers excellent shopping with more than 200 boutiques.


The JW Marriott Cancun Resort and Spa has 20,391 sq ft (1,897 m 2 ) of space available for corporate gatherings and social events. Divided among the Grand Ballroom of 14,400 sq ft (1,341 m 2 ), the Grand Foyer of 3,006 sq ft (279 m 2 ) and its 10 additional meeting rooms, the resort can accommodate up to 1,800 people for an event. Spacious outdoor areas are also available for more casual gatherings. Our Group and Conventions managers will help with planning to the last detail.

Our in house audio-visual company (J&S) is available to assist groups with any technical requirements. Our team of professionals at the Marriott has created a variety of menus that cater to any class of event or budget. Menus can be modified according to your needs. We also offer magnificent theme parties with decoration, music and appropriate menus. The audio-visual department is equipped with state-of-the-art video and sound technology. Our professional banquet service caters to different events, from breakfast on the terrace to galas on the beach, with a large choice of menus. Traditional Mexican themes like the Mexican Market party; beach party and ancient Maya theme party are catered according to the theme with traditional food and music.

Business Center:

Operating hours: Monday thru Saturday 7:00 a.m. to 10:00 p.m. Saturday and Sunday from 9:00 a.m. to 5:00 p.m. Full service business center with a relaxed and luxurious atmosphere including conference rooms, individual work stations with high speed internet access, fax, photocopier, secretarial services, messenger service, cell phones rentals, radios etc.

Wedding Services:

We guarantee a perfect and unforgettable wedding at our Beautiful Ocean view Gazebo. Please contact our Certified Wedding planner, we will take care of all details of your Big Day!!, including flowers, photography, video, food and beverages, music and transportation. Personalized service for you and your guests. To start planning your wedding contact us at +52 (998) 881 2014 or e-mail us at:

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