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Hyatt Zilara Cancun

October 17, 2014
Published in Hotels
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As one of Hyatt’s first all-inclusive properties, Hyatt Zilara Cancun represents a new level of service, sophistication and splendor. This  adult-only resort is certain to impress from the moment guests arrive in its expansive lobby until the second they depart. In between, they’ll enjoy gourmet cuisine, world-class accommodations and service that is second to none. It is truly the evolution of all-inclusive, and it’s waiting for your arrival.


Ideally located on the widest stretch of beach in the heart of the city’s Hotel Zone, the Hyatt Zilara Cancún is just 20 minutes from the Cancun International Airport and within minutes of the best golf courses, shopping malls, restaurants and nightlife Cancun has to offer.


47 Jr. Suites, 93 Premium Ocean View Jr. Suites, 113 Premium Ocean Front Jr. Suites, 30 Premium Ocean Front Deluxe Suites, 17 Premium Swim-Up Suites and 7 Presidential Suites.


  • Luxurious accommodations featuring the latest technology, modern amenities and breathtaking ocean views
  • Fine dining options at à la carte and gourmet buffet restaurants
  • Entertainment featuring live music and performances
  • Unlimited alcoholic and non-alcoholic beverages and snacks at lounges, swim-up bar, and in your suite
  • Unique daily and nightly activities
  • World-class facilities, including a spa & wellness center, spectacular pools and beach cabanas
  • Impeccable, innovative service including Beach Butlers and Romance Concierge
  • 24-hour in-suite dining
  • The Hyatt Club Level option for a more distinctive experience
  • Spectacular beachfront location
  • Complimentary Wi-Fi Internet access
  • Adults-only resort (minimum age 16)
  • 4 pools including 2 swim-up pools and 2 Jacuzzis
  • All resort taxes and gratuities


  • Online check-in 48 hours prior to arrival
  • In-suite refreshment center
  • Beach Butlers
  • Beauty salon
  • Business center
  • Car rental
  • Concierge
  • Currency exchange
  • DVD library


  • Beach and water sports
  • Bicycle tour
  • Culinary classes and tastings
  • Fitness center
  • Tennis court
  • Ice machines
  • Laundry and dry-cleaning
  • Medical services
  • Shopping
  • 24-hour suite service
  • Romance Concierge
  • In-suite safety deposit box
  • Beach cabanas
  • Travel agency
  • Scuba diving school
  • Spa and beauty salon
  • Swimming pools
  • Pilates studio


  • Coffee House — Premium espresso drinks and a wide variety of pastries, desserts and ice cream in a European-style café. Open from early morning until late night
  • Tapas & Pintxos Restaurant — Tapas from Northern Spain and the Basque region in a relaxing atmosphere. Open for dinner nightly
  • Asiana Restaurant — Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show in a romantic setting with sunset views. Open for lunch and dinner
  • Maria Marie — Gourmet Mexican cuisine in a fine-dining experience. Open for dinner nightly
  • Chef’s Plate  — International haute cuisine carefully selected and artfully prepared by our chef for a unique and memorable gourmet-dining event. Open for dinner (reservations required)
  • Spice — Nouvelle cuisine served at a sumptuous buffet and at show-cooking stations in a casual atmosphere alongside ocean views. Open for breakfast, lunch and dinner.
  • Pelicanos — À la carte, international cuisine in an oceanfront setting by the infinity pool. Open for breakfast, lunch and Mediterranean specialty dinner
  • Tequileria Beach Bar Lounge — Selection of authentic Mexican tequilas and drinks with views of the Caribbean Sea
  • Lobby Bar — Variety of beer, fine wine, premium spirits and cocktails with views of the Caribbean Sea and infinity pool, plus nightly music
  • Tequileria Corner Bar — Selection of world-renowned authentic Mexican tequilas and after-dinner drinks (some tequilas at surcharge)
  • Martini Corner Bar — Martinis and other popular drinks
  • Wine Corner Bar — Collection of fine wines, including a vintage wine list for the true connoisseur  (available at extra charge)
  • Trade Winds Swim-up Bar — Refreshing non-alcoholic and alcoholic drinks served within the pool
  • Pelicanos Pool Bar — Cocktails served poolside
  • 24-Hr. Lounge — 24/7 selection of premium and international liquor brands and fine wines, plus snacks


Hyatt Zilara Cancun offers the perfect settings for your next meeting or event with extensive meeting facilities and ideal locations combined with the personal touch of event planners that will attend to every last detail.

  • 6,888 square feet (630 square meters) of contemporary and flexible function space. Customizable for groups small and large. Space can be divided into six separate meeting and function rooms.
  • Large executive boardroom accommodating up to 25 people
  • Multiple indoor and outdoor spaces for small and large gatherings and functions
  • State-of-the-art audiovisual equipment with on-site technical and coordination assistance
  • Dedicated conference service managers
  • Business center
  • Secretarial services


  • Luxurious king size or two double beds with Egyptian cotton sheets
  • Handcrafted furniture
  • Double whirlpool tub
  • Modern bathrooms featuring double sinks, rainfall shower heads and spray fixtures
  • Designer toiletries
  • His & hers plush bathrobes and slippers
  • Direct-dial cordless telephone with bilingual voice mail and bathroom extension
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer and soft drinks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “magic box” for discreet in-suite service delivery
  • Rotating 32” LCD satellite TV with DVD / CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet and 110v electric power
  • Furnished balcony or terrace including a hammock
  • Premium Suite categories include nightly turndown service with choice of three aromatherapy and bath scents.


Enjoy an even more exceptional and distinctive stay through the exclusive services, amenities and facilities offered in the Hyatt Club Level Amenities, a higher standard of luxury. Includes the Standard All-Inclusive Package Amenities and Services Plus:

  • Extra-spacious suites with terrace or balcony
  • Personalized Beach Butler and Concierge services
  • Exclusive access to Chef ’s Plate gourmet restaurant for Premium Swim-Up Suite and Presidential Suite categories
  • Luxury bath amenities
  • Special welcome cocktail
  • Premium alcoholic beverages and snacks
  • In-suite DVD library in Premium Swim-Up Suite and Presidential Suite
  • State-of-the-art gourmet coffee system
  • Reserved, exclusive beach cabana from Premium Ocean Front Deluxe Suite, Premium Swim-Up Suite and Presidential Suite
  • Access to semi-private pool in Premium Swim-Up Suite
  • Complimentary unlimited domestic and international telephone calls for Premium Swim-Up Suites and Presidential Suite
  • Premium brand liquors
  • Complimentary local calls and Wi-Fi
  • Discount on express laundry service
  • 20% discount on spa and salon services

ZILARA JR. SUITE – Luxurious 653 square-foot (61 square-meter) suites with ocean view terraces. Includes Standard Amenities.

PREMIUM OCEAN VIEW JR. SUITE – Upper level floor 653 square-foot (61 square-meter) suites with breathtaking views of the Caribbean Sea. Includes Standard Amenities.

PREMIUM OCEAN FRONT JR. SUITE – Luxurious 653 square-foot (61 square-meter) suites with terraces offering unobstructed ocean front views. Includes Standard and Hyatt Club Level Amenities.

PREMIUM OCEAN FRONT DELUXE SUITE – Spectacular 758 square-foot (71 square-meter) suites including wrap around balcony offering dramatic ocean front views. Includes Standard and Hyatt Club Level Amenities, plus:

Connecting option with Premium Ocean Front Junior Suite with two double beds available.

PREMIUM SWIM-UP SUITE – Plush 848 square-foot (79 square-meter) split-level suite featuring contemporary furnishings, telescope and steam shower. Includes Standard and Hyatt Club Level Amenities.

PRESIDENTIAL SUITE – Stunning 1,331 square-foot (124 square-meter) penthouse’s offering the resort’s most dramatic views and accommodations. Includes Standard and Hyatt Club Level Amenities, plus:

  • Steam shower with ocean views and vanity counter
  • Spacious bedroom
  • Living room
  • Dining room
  • Telescope for stargazing at night
  • Expanded terrace area with patio furniture and hammock
  • Fully stocked bar
  • Connecting option with Premium Ocean Front Jr. Suite available to create a two-bedroom penthouse suite

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